Airline passengers need to be protected
United ranked worst for customer satisfaction
United Airlines passenger bloodied, apparently dazed after being forcibly removed from flight to Louisville: ‘Oh my God!’
“After explaining that I have an overactive bladder and would either need to use the restroom or pee in a cup, I was handed a cup by flight attendants,” wrote Harper.
Harper to better understand what occurred." Harper use cups instead of the lavatory. We have reached out to Ms. "At no point during the flight did flight attendants suggest that Ms.
“I asked to speak with customer service several times and was told repetitively this was not an option.” “After multiple attempts of resolving the issue, all I have been given is the run around,” she wrote in her Facebook post.
Nicole Harper made the allegations public in a long Facebook post, where she claimed flight attendants on a Mesa Airlines plane — a regional carrier that operates United flights — wouldn’t let her get up to use the washroom after the pilot turned on the fasten seatbelt sign.
Harper recently sat down with her local news station KCTV5 to discuss the ordeal and told their reporters that she ended up squatting in her dress with the help of her husband and filling up two cups with urine.
United CEO says no one will be fired for dragging incident
"Initial reports from the Mesa Airlines flight attendants indicate that Ms. Harper attempted to visit the lavatory on descent and was instructed to remain seated with the seatbelt fastened per FAA regulations. "Customer safety is always our first priority," United responded in a statement, according to KCTV5.
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The alleged incident took place on the same day that David Dao was dragged off another United flight after refusing to give up his seat on an overbooked flight but she said she tried to resolve the issue through United’s customer service department before going to the media.
United to offer bumped flyers up to $10,000 after dragging incident
Please buckle your seatbelts. United Airlines is facing another accusation of customer mistreatment.
The Kansas City mother-of-two says she was travelling home with her family from Houston.
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